Privacy Policy

Last Updated: December 2, 2025

TraderDaddy Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

When you subscribe to TraderDaddy Pro, we collect the following information:

• Contact Information: Email address for account setup and communication
• TradingView Account: Your TradingView email to grant indicator access
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Transaction Data: Subscription status, payment history, and billing information

Automatically Collected Information

When you visit our website, we automatically collect:

• Usage Data: IP address, browser type, device information, and operating system
• Analytics Data: Pages visited, time spent on pages, and navigation patterns
• Cookies: Small data files to improve your experience (see Cookies section)

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide access to TraderDaddy Pro indicators on TradingView
• Payment Processing: To process your subscription payments through Stripe
• Customer Support: To respond to inquiries and provide technical assistance
• Service Improvements: To analyze usage patterns and improve our indicators and website
• Communications: To send important updates, subscription renewals, and product announcements
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Payment Processing

All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your credit card information on our servers.

What Stripe Collects:

• Credit/debit card information
• Billing address
• Payment method details

Stripe's use of your personal information is governed by their Privacy Policy: https://stripe.com/privacy

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

• Stripe: For payment processing
• TradingView: To grant you access to our indicators
• Email Services: To send account-related communications

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Regulatory or law enforcement requests
• Protection of our rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission is secured using SSL/TLS encryption (256-bit)
• Secure Storage: Personal data is stored on secure servers with restricted access
• Payment Security: We use Stripe's PCI-DSS Level 1 certified infrastructure
• Access Controls: Limited employee access to personal information on a need-to-know basis

Important: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience:

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Performance Cookies: Track website performance and load times

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal information
• Request correction of inaccurate data

Deletion

• Request deletion of your account and personal data
• Note: Some information may be retained for legal or accounting purposes

Opt-Out

• Unsubscribe from marketing emails (account-related emails will still be sent)
• Disable cookies through browser settings

Data Portability

• Request a copy of your data in a structured, machine-readable format

To exercise these rights, contact us at: traderdaddypro@gmail.com

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (tax, accounting, regulatory)
• Resolve disputes and enforce our agreements

When you cancel your subscription:

• Your TradingView access is immediately revoked
• Payment and transaction history is retained for 7 years (legal requirement)
• Marketing data is deleted within 30 days unless you opt-in to continue receiving updates

9. Third-Party Services

Our service integrates with the following third-party platforms:

TradingView

We share your email with TradingView to grant indicator access. Review TradingView's Privacy Policy: https://www.tradingview.com/privacy-policy/

Stripe

Payment processing is handled by Stripe. Review Stripe's Privacy Policy: https://stripe.com/privacy

10. Children's Privacy

Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about personal data we collect, use, and share
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal data)
• Non-Discrimination: We will not discriminate against you for exercising your rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on contract performance and legitimate interests
• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Material changes will be communicated via:

• Email notification to registered users
• Prominent notice on our website

Your continued use of our service after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Disclaimer

TraderDaddy Pro provides trading indicators for informational and educational purposes only. We are not financial advisors. Trading involves risk, and past performance does not guarantee future results. You are solely responsible for your trading decisions.

Our service does not:

• Execute trades on your behalf
• Provide financial advice or recommendations
• Guarantee trading profits or success